Mailing Address: P. O. Box 10383, Pittsburgh, PA 15234
Donald Schleicher - RPA #1329
Castle Claims Service is a multi-line, independent adjusting company servicing the insurance industry. We provide quality, dependable service throughout Western Pennsylvania, and an extended area upon request, from two offices located in Pittsburgh and Erie. We have qualified, competent adjusters with many years of experience. Castle Claims Service uses Xactimate and Symbility Estimating Programs, as well as FileTrac Online Reporting for claim information and data storage. We pride ourselves on prompt contact to the insured within 24 hours. We secure agreed price appraisals with the insured or a contractor whenever possible.
We are a family-owned business that values being a fair and honest company to its clients and employees. With over 50 years of service, Castle Claims Service continues to adapt to and embrace change over the years. As our business grows, we are always looking for methods to improve our practices, service, and employee expertise by way of advancements in technology and professional development. Our adjusters are required to continue their education and training for an up-to-date understanding of insurance and the perils related to the industry.
Castle Claims Service understands that policyholders and companies are subject to risk of loss at all times. To meet you claims needs, new assignments can be submitted to our offices via email, phone, fax, or through our website’s claim upload tool, www.castleclaims.com. To better serve our clients, we ask that you contact us at 412-343-3223 for emergency after-hours assistance. Listed below are the emails, phone numbers, and fax numbers for each of our two office locations. Please make note that the faxes and emails are not monitored after hours or on weekends, please use the emergency phone number.
Serving Western Pennsylvania and Parts of Eastern Ohio; Pennsylvania Counties: Erie, Crawford, Warren, McKean, Mercer, Venango, Forest, Elk, Cameron, Clarion, Jefferson, Clearfield, Centre, Lawrence, Butler, Armstrong, Indiana, Cambria, Blair, Huntingdon, Beaver, Allegheny, Westmoreland, Somerset, Bedford, Fulton, Washington, Greene, Fayette; Ohio Counties: Lake, Astabula, Geauga, Trumbull, Mahoning, Columbiana