Best's Insurance Professionals and Claims Resource

Your Online Portal for Claims Industry Information

Best's Insurance Professionals and Claims Resource

Your Online Portal for Claims Industry Information



Best's Recommended Insurance Adjusters


Blackburn Claims Service, Inc. dba CASTLE CLAIMS SERVICE

14 1/2 South Lake Street, North East, Pennsylvania 16428

Mailing Address: P.O. Box 3707, Erie, PA 16508

Established: 1963

Services

  • 24 Hour Service
  • Accident
  • Agricultural Losses
  • All Lines
  • All Livery Services
  • Allied Lines
  • Automobile Liability
  • Blasting Claims
  • Boats
  • Bodily Injury
  • Business Owners
  • Casualty
  • Catastrophe
  • Commercial and Residential Property
  • Commercial Liability
  • Dram Shop
  • Farm Equipment
  • Farm Liability
  • Fire
  • Hail
  • Homeowners
  • Homeowners Liability
  • Inland Marine
  • Marine
  • Mobile Homes
  • Municipal Liability
  • Photographs
  • Property
  • Self-Insureds
  • Statements
  • Truck and Cargo

 Back To Top


About Us

Castle Claims Service is a multi-line, independent adjusting company servicing the insurance industry. We provide quality, dependable service throughout Western Pennsylvania, and an extended area upon request, from two offices located in Pittsburgh and Erie. We have qualified, competent adjusters with many years of experience. Castle Claims Service uses Xactimate and Symbility Estimating Programs, as well as FileTrac Online Reporting for claim information and data storage. We pride ourselves on prompt contact to the insured within 24 hours. We secure agreed price appraisals with the insured or a contractor whenever possible.

We are a family-owned business that values being a fair and honest company to its clients and employees. With over 50 years of service, Castle Claims Service continues to adapt to and embrace change over the years. As our business grows, we are always looking for methods to improve our practices, service, and employee expertise by way of advancements in technology and professional development. Our adjusters are required to continue their education and training for an up-to-date understanding of insurance and the perils related to the industry.

Castle Claims Service understands that policyholders and companies are subject to risk of loss at all times. To meet you claims needs, new assignments can be submitted to our offices via email, phone, fax, or through our website’s claim upload tool, www.castleclaims.com. To better serve our clients, we ask that you contact us at 412-343-3223 for emergency after-hours assistance. Listed below are the emails, phone numbers, and fax numbers for each of our two office locations. Please make note that the faxes and emails are not monitored after hours or on weekends, please use the emergency phone number.

 Back To Top


Additional Locations

  • Pittsburgh, PA

 Back To Top


Professional Memberships

  • National Association of Independent Insurance Adjusters
  • Pennsylvania Association of Independent Insurance Adjusters
  • Pennsylvania Association of Mutual Insurance Companies
  • Insurance Club of Erie; Lake Erie Claims Association

 Back To Top


Service Area

Serving Western Pennsylvania, Parts of New York and Eastern Ohio; Pennsylvania Counties: Erie, Crawford, Warren, McKean, Mercer, Venango, Forest, Elk, Cameron, Clarion, Jefferson, Clearfield, Centre, Lawrence, Butler, Armstrong, Indiana, Cambria, Blair, Huntingdon, Beaver, Allegheny, Westmoreland, Somerset, Bedford, Fulton, Washington, Greene, Fayette; Ohio Counties: Lake, Astabula, Geauga, Trumbull, Mahoning, Columbiana

 Back To Top


Personnel Information

Mark R. Blackburn, AIC, President

Sherri Blackburn, Vice President

David A. Karotka, Multi-Line Adjuster

Jessica Karotka, Director of Marketing

Ryan C. Adams, Multi-Line Adjuster



Contact Our Team | About Best's Insurance Professionals and Claims Resource