Best's Insurance Professional Resources

Your Online Portal for Claims Industry Information

Best's Insurance Professional Resources

Your Online Portal for Claims Industry Information

Best's Recommended Expert Service Providers

Special Investigators

Investigation Specialists, Inc.

800 Trafalgar Court, Suite 370, Maitland, Florida 32751

Established: 1983

Licensed in: Florida A-1973; Georgia 858; Alabama 015024; North Carolina BPN2929P4; South Carolina 1397; Tennessee 00001795; Mississippi 950951

About Us

ISI is an agency of private investigators, who are specialists in surveillance primarily for insurance defense cases but also handling other styles of cases. We conduct surveillance and investigations as well as educational seminars for Florida adjusters needing Department of Insurance approved Continuing Education Credits. Investigation Specialists, Inc. meets the specialized needs of insurance carriers, self-insured groups, employers, adjusters, attorneys and private sector individuals.

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Services Rendered

  • Background Investigations
  • Skip Tracing
  • Insurance Fraud Investigations
  • Surveillance
  • Workers' Compensation
  • Video Surveillance
  • Investigations
  • Insurance Defense Surveillance
  • Video Evidence
  • Database Research
  • Courthouse Research
  • Accident Scene Photos
  • Activity Checks
  • Hospital Sweeps
  • Locate Subject & Witnesses
  • Statements: Oral, Written or Recorded
ISI concentrates on the personal injury area of insurance defense, principally Worker's Compensation and Liability cases.

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With over 75 years of combined experience in the investigation industry, the Executive Staff has developed the techniques to provide the very best investigative services in this very specialized industry. We primarily accept insurance defense oriented cases rooted in surveillance and complemented by investigation to provide a complete investigation suitable for prosecution if necessary. This practice allows us to focus and hone our abilities to a specific, highly demanding area of expertise.

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Professional Memberships

  • National Council of Investigation and Security Services
  • Atlanta Claims Association
  • Florida Association of Licensed Investigators
  • Florida Association of Self-Insurance
  • Georgia Association of Self-Insurance

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Service Area

Our staff investigators perform investigations and surveillance on a local basis throughout Florida, Georgia, Alabama, North Carolina, South Carolina, Tennessee and Mississippi. We also routinely travel throughout the nation conducting investigations for our clients on cases that originate in our licensed jurisdictions.

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Personnel Information

Firm Members

Michael A. McDonald

Carol I. McDonald

Tyra L. Dawson

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