Best's Insurance Professional Resources
Client-Recommended Attorneys, Adjusters and Experts
Best's Insurance Professional Resources
Client-Recommended Attorneys, Adjusters and Experts

Videos
UE’s Abraham: Education Sector to Face Increased Demographic Shifts 
Nayms’ Verbeeten: Crypto Insurance Provides Peace of Mind 
Marsh McLennan’s Surminski: Updates to Flood Risk Index Include Impact Scenarios
Verisk Director: Rising Exposure, Inflation Among Cat-Loss Drivers in Asia-Pacific
Ensuro’s Mirabella: Need for Crypto DeFi Insurance Growing
HSB's Riggs: Insurers Increasingly Employ Sensor Technology to Mitigate Risk 
Zelros’ Philippon: AI, Machine Learning Help Bridge Uninsured Gap
Marble’s Sundar: App Helps Empower Households to Manage Insurance, Risk 
HSB’s O’Shaughnessy: Insurers Are Collaborating to Mitigate Risk 
Fidelis’ Mathias: More Product Clarity Needed in Sales Efforts 
Verisk's Shavel: Insurers Can Better Weather the Constantly Changing Technological Environment With Data Partnerships 
IGI’s Jabsheh: Reinsurers Coming to Grips With Volatility, Changing Risk Landscape 
Scor’s Conoscente: ESG Path Going Forward Is Very Clear 
Convex Execs: Evolving Risks Spur New Conversations 
Delta's Pollard: Mitigation Is Key to Managing Risk for the Asia-Pacific Region Insurance Group 
LexisNexis’ Rush: Data Key to Understanding Risks, Coverage Needs 
J.D. Power's Ellingsworth: Auto Telematics Pierces the Veil on Actual Usage 
CargoCorp’s Martinez: War, Labor Shortage, Climate Change Create Maritime Transport Disruptions 
AGCS Claims Officer Sepp: Fire Tops Global Causes of Loss by Value 
III's Kevelighan: Insurers Already Out of the Gate in Climate-Risk Race 
ACORD’s Pieroni: The Curious Case of Hypermature Markets 
Sylvia Group’s Beauregard: Insurers Increasingly Involved in Loss Control for Schools 
Insurance AUM's Foley: Outsourced Investments Climb to $3.4 Trillion 
IBHS’ Hedayati: 'Wildfire Season' Is No Longer Seasonal 
Conning’s Reilly: Inflation, Market Volatility Force Insurers to Reexamine Investment Strategies 
Conning's Pitt: MGA Market Sees Double-Digit Growth in 2021 
Transunion's Jackson: Millennials Are Becoming 'Very Active' in Homeowners Market 
PRMA Director: Weather, Sharing Economy Pose Growing Risks for Homeowners
PwC’s Friedman: Private Equity-Backed Buyers Will Increase Insurance Dealmaking 
Swiss Re’s Bodenschatz: Cypto Liability, Quantum Computing Among Emerging Risks 
Allianz Risk Consulting's Miner: Video Monitoring Mitigates Concert Risk 
FM Global’s Tofte: Denmark, Switzerland, Luxembourg Among the Most Resilient 
Sagesure's Nelson: Insurers’ ESG Objectives Should Include Nat Cat Recovery, Rebuilding 
ProAg CEO: A Shift of ‘Tornado Alley’ Would Change Farmers’ Risk Profile 
Nationwide's Stueber: Insurers Must Adapt to the Workplace of the Future 
Limra: Account-Takeover Fraud Rises in Life Insurance, Annuity, Retirement Plans 
Karen Clark & Co.: Models Must Catch Up to Science 
Author: Technology Helps Insurers Conduct Insurance Commerce, Fight Intimacy Awkwardness 
Allianz: Businesses Must Prepare for Rising Social Unrest
Author: Pandemic Has Changed How Agents and Brokers Sell 
Limra’s Tumicki: Some Patients Lacking Insurance Turn to Savings When Unable to Work 
CSAA's Huebner: Insurance Industry Cautiously Optimistic Heading Into Wildfire Season 
New App Helps Insurance Agents Work While on the Move 
Transunion's Jackson: Inflation Pushing Insurance Consumers Toward Telematics 
Cybersecurity Exec Haber: Not Enough States Have Adopted Insurance Data Security Law 
Risk Consultant Varney: Hurricane Preparation Should Include More Than the 'Building Envelope' 
Munich Re US' Bove: Another Active Season for North Atlantic Hurricanes Is Here 
Travelers’ Ives: New Hires at Greater Risk of Workplace Injury 
Allianz Global Corporate & Specialty's Khanna: Total Vessel Losses Down by 57% Over the Past Decade 
Vermont’s Provost: Retiring After More Than Two Decades, but Happy to Pass the Captive Torch
Aon’s Bowen: La Nina Conditions Could Create Another Above-Average Hurricane Season in 2022 
Author: When Integrating Technology, Companies Risk Becoming Tech-Shackled 
Poulton Associates CEO: More Innovation Needed to Create Insurance Mechanisms for the Public Good 
Wharton’s Kousky: Enhanced Building Codes, Rebuilds Needed to Mitigate Disaster 
MPL Association’s Atchinson: ‘Considerable’ Amount of Risk Moving Into the Alternative Market 
Author: Industry Professionals’ Success Stories Help New and Struggling Agents 
Bermuda BDA’s Weinstein: Any Progress From Florida’s Special Legislative Session Would Be Welcome 
ProAssurance Corp. CEO: Pricing, Inflation, Large Jury Awards Hold MPLI Sector in Flux 
Author: Annuities Can Help ‘Constrained Investors’ Manage Risk 
Limra’s O’Donnell: COVID-19, Labor Market Fuels Rise in Workplace Benefit Sales 
NAIC: Newly Developed Technology Simplifies Home Inventories for Consumers 
Foresters Financial: New App Inspires and Rewards Healthy Lifestyles 
Swiss Re’s Junge: 2021 Global NatCat Loss Reached $270B and Insurance Covered 43% of It 
Aon Edge's Dickson: 'Opacity' Still Missing From Federal Flood Program 
ICMIF's Tarbuck: Federation Celebrates 100th Anniversary With 200 Member Organizations 
US Assure’s Ferguson: 2022 Economic Issues to Shape the Construction Industry
Exdion's Ram: Pandemic Leads to Digital Wave for Brokers 
RIMS President: RISKWORLD Conference Name, Content Reflect Globalization of Risk Management 
Foresight: New App Digitalizes Workers’ Comp 
Embroker’s Prymas: Everyone Is a Cyber Target 
Author: Insurance Agents Must Transition From Generalists to Specialists 
FIU’s Olson: Prototype Facility Will Test Forces of a ‘Category 6’ Hurricane 
CyberCube’s Altman: Insurers, Reinsurers Must Tighten Defenses Against Potential Russian Cyberattacks
Scor’s De Sousa: Social Responsibility Is Driving Changes in Mortality, Future Life Insurance Costs 
McKinsey’s D’Amico: Amid Declining Profitability in the Industry, Agility Is Key 
VCIA President: Outlining Initiatives to Chart a New Course for the Association 
New York Life’s Ball: Younger Generations Are Increasingly Creating Financial Nest Eggs
Author: Culture Is Key to Driving Results, Employee Engagement 
Zurich North America CRO: Climate Risk Tops Global Business Owners’ Concerns in 2022 
Chubb’s Naughton: Water Damage an Overlooked Risk for Homeowners, Renters 
Foresight Executive: Industry Working to Juggle Risk Management Amid COVID-19 
PwC’s Carr: Insurance Executives Must Make Deliberate, Aggressive Strategic Choices 
Liberty Mutual’s Perez: Shock Verdicts Having Adverse Impact on Insurance Industry
Beazley: Despite New and Ongoing Risks, Business Leaders Feel More Resilient This Year 
QBE: Technology Mitigates Losses From Some Water Damage, Inconveniences of Home Inspections 
Clyde & Co: What Attorneys, Insurers Should Know Amid Rise of Shock Verdicts
LIMRA CEO: A Significant Life Insurance Coverage Gap Remains Among Black Americans 
Allianz Global Corporate & Specialty’s Christie: Cyber Incidents Top Allianz Risk Barometer 
Swiss Re's Holzheu: Third-Party Litigation Funding Driving Up Premiums 
IICF: Online Resource Attracts Nontraditional Job Seekers 
CNA’s Hernandez: Winter Storms Mean Huge Insurance Losses 
Conning: Insurers Becoming More Engaged With ESG 
Verisk’s Fulton: Technology Speeds the Estimating Process
Limra’s Salka: Consumers Highly Confident in Insurers Amid Growing Concerns About COVID, Economy 
Planck CEO: AI Helping to Alleviate Effects of Insurtech Labor Shortage 
Resilience’s Vitale: Underwriting Profitability, Communication Are Essential for Building MGA Relationships 
Baker Tilly’s Oddy: Speed and Efficiency Are New Hallmarks of Commercial Claims 
NFIP's Maurstad: We Want to Continue to Work With Private Sector
J.D. Power’s Ellingsworth: P/C Industry Lags Behind in Digital Experience 
Wright Insurance’s Bloodgood: Police Shootings Spur Changes, Increase Risk Management 
ACORD's Pieroni: The Misguided Pursuit of Developing Markets 
Maguire Academy of Insurance and Risk Management at St. Joseph's University: Gender Diversity Increasing, but Not There Yet 
Conning: All Sectors Should See Premiums Increase in 2022 
Swiss Re’s Holzheu: Global Premiums Expected to Surpass $7 Trillion in 2022 
ACLI’s Davison: Association Focusing on Improving Racial Equity, Economic Empowerment 
LexisNexis’ Hosfield: Extreme Weather Claims Climbed, Theft Losses Tumbled in 2020 
CATcoverage.com’s Poulton: Risk Rating 2.0’s Impact on the National Flood Insurance Program, Private Flood Market 
APCIA: Insurers Should Not Be Liable for Pandemic BI Losses, Now or Ever 
Authors: Addressing Climate Risk Takes Holistic Thinking 
Captain Kinsey: Global Supply Chain Challenges Likely to Worsen 
Deloitte’s Kakar: Life Insurers Should Target Underserved Younger Populations 
Skan’s Misra: Insurers Adapting to a 10-Year Tech Leap Made Over 18 Months 
Beazley: US Executives Feel Better Prepared to Handle Cyberrisk Than Their UK Counterparts 
Guy Carpenter: MGA Market Growth Nearly Doubled Over Past Decade 
Aon Edge: The 'Real Catastrophe' From Hurricane Ida Unfolded Inland 
AM Best: Hurricane Ida Impacts New Orleans More Than Last Year's Storms 
Swiss Re: US Life Insurance Protection Gap at $25 Trillion 
AIR Worldwide: Storms Like Ida Are Changing Cat Models 
Everest Re: Demand Plus Exposure Growth Create Opportunity for Reinsurers, Insurers 
IICF: Charity Group Launching Life Division, Expanding to Individual Membership 
CorVel: AI, Telehealth Improving Workers' Comp Claims Process 
Otterbourg P.C.'s Weinick: Insurance Can Be Both A Solution and A Problem for Cybersecurity 
IBHS: Mitigation Is Centerpiece to Stemming Wildfire Losses 
Travelers: EPL Claims Over Vaccine Mandates on the Rise 
Attorney: Homeowners Excess Liability Can Cover Defamation, Slander Claims 
Swiss Re: Insurers Can Help Reduce World's Carbon Footprint 
NAMIC: New President-CEO Embarks on a Mission 'to Be the Voice of the Mutual Industry’ 
VCIA: Vermont Captive Licenses Increase Roughly 30% In One Year 
Vermont's Provost: Upcoming Captive Bill Promises Insurance Innovation 
Marsh's Charnley: Challenging Market Continues to Drive Captive Formation Activity 
Zesty.ai: Future of Wildfire Risk Mitigation Is Property Specific 
Swiss Re: Climate Change Is Shrinking World's Economy 
Wharton’s Kunreuther: 'We Are Myopic in Our Biases' 
Swiss Re: Insurers Could Lead the Way to Negative Carbon Emissions 
Panel: COVID-19 Dramatically Impacts Auto Insurers 
Tech Start-Up: AI Can Help Reduce Blind Spots, Accidents 
Munich Re Specialty Insurance E&S President: Inclusion Necessary to Reach Diversity's Full Potential 
Wharton Professor: Insurers Have Opportunity to Develop 'Identity Loyalty' 
Health Insurance Start-Up: Price Transparency, Incentives Changing Health Care 
Panel: Education Key to Closing Flood Insurance Gap 
ABIR: $19 Billion in New Capital Entered Bermuda in 2020-2021 
Author: People Don't Realize How Diverse Insurance Industry Is 
Attorney: Ransomware Is Emerging Epidemic 
AM Best Briefing: Cyber Insurance at Inflection Point 
US Assure: Builders Risk Insurers Are Bullish on Housing Market 
IoT Insurance Observatory: Insurers Are Using Connected Devices to Prevent Loss 
Private Mortgage Insurance Turning to Reinsurers, Capital Markets 
AM Best Briefing: D&O Market Faces Difficulties Including Rising Losses 
PCS: Insurance-Linked Securities Can Take on Political Violence Risk 
Program Placement Platform: Some MGAs Are Becoming Insurtechs 
Acacia Insurance Solutions: Blockchain Brings Data Integrity 
Panel: Auto Insurers 'Changed on a Dime' During COVID-19 Pandemic 
Wunderite: Customers Expect 'Google Maps' Experience With Agents 
TransUnion: One Third of Consumers Reduced Insurance During Pandemic 
Gallagher CEO: Brokers Are Consolidating, but Competition Not Diminishing 
CSAA Insurance: Employers Must Be Flexible as Employees Return to Workplace 
McKinsey: AI Will Be 'Ubiquitous' in Insurance Industry 
Swiss Re: Parametric Cover Can Help Close Hurricane Insurance Gap
Author: Regulating How Insurers Use AI May Stifle Competition Prematurely
PainWorth CEO: App Helps Resolve Personal Injury Claims Faster
NEAM: Regulators, Legislators Asking More ESG Questions
Conning: ESG Factors Can Materially Impact Insurers' Investments 
Assurant CEO: The Future Is the Gig Economy
Aon: Ransomware Attacks Up 400% in Two Years 
MIT Offering Insurance Innovation Course in June 
Travelers: EPLI Facing New Risks Including Biometrics, COVID-19  
Bold Penguin: 'We're All Moving to an Amazon-Like Experience' 
Liberty Mutual: Insurance Is a Socially Responsible Product 
Institute: Insurers, Regulators Must Balance ESG Demands 
Author: Insurance Can Lift People Out of Poverty 
AUM Journal Editor: Exchange Traded Funds Are 'Regulatory Conundrum' 
PRI Director: ESG Is 'Good Investing' 
Deloitte: Insurers Must Invest More in Improved Underwriting 
Avanta Ventures: Venture Capital Looking to Increase Insurtech Investments in 2021 
IXN Tech CEO: App Enables Life Insurance Agents to Sell Anywhere 
Guy Carpenter: Community-Based Catastrophe Insurance Can Close Protection Gap 
TransUnion: Economic Recovery Is Uneven 
Insurance Information Institute: Earthquake Retrofitting Saves Lives, Reduces Losses 
CAC Specialty: Every Building Has Environmental Exposure 
AIR Worldwide President: Open Standard Data Would Drive Efficiency, Reduce Costs 
SEO Expert: Insurers of Any Size Can Compete Against the Super Spenders 
Apex Bermuda: Demand for ESG Investments Could Drive ILS Growth 
Insurance Library Director: Facility Offers Services, Education Remotely 
Relay Platform CEO: Application Program Interfacing to Aid Commercial, Reinsurance Lines 
Novarica: Differentiate Between Insurtechs and Long Standing Insurance Software Providers 
Argo: Automation Can Speed Complex Commercial Business Underwriting 
Quincy Mutual CEO: Insurance Is Still a 'People Business' 
APCIA Chief: Congress Lacks Compromise 'Muscle Memory' on Insurance Policy 
Risk Placement Services: Pandemic Creates E&S Opportunities 
Missouri Insurance Department: Earthquake Insurance Take-Up Rate Falling 
NAMIC: Defending Risk-Based Pricing a Top Industry Concern in 2021 
Professor: Insurers Should Address Those Affected by Historical Inequalities 
Attorney: Policy Exclusions Still Fodder for New York Courts 
Psychologist: Pandemic-Related Stress May Impact Insurance Witnesses 
Jensen Hughes: Biomechanical Engineers Bring New Perspectives to Insurers 
Attorney: COVID-19, Quarantine Slowing Subrogation Cases 
Attorneys: Fires Blamed on Lithium-Ion Batteries Can Spark Complex Litigation 
Three Griffins: New App Helps Carriers Track Adjusters' Claims Progress 
Claims Experts: Insurers Moving to Virtual, Ultimately Touchless, Claims 
Independent Adjusters Taking COVID-19 Precautions 
IBHS' Wright: Slow Storms, Fast Wildfires Put Focus on Resistant Home Construction 
AM Best: Social Inflation May Impact Pandemic BI Claims 
#MeToo Movement Claims Spread Into C-Suite 
AM Best: Top Emerging Risks Include Climate Change, Cyber 
Cyberrisks Expand to the Directors and Officers Realm 
AM Best: Australian Fires Could Impact Earnings, Reinsurance Markets 
Panel: Advanced Driving Assistance Systems Will Revolutionize the Auto Insurance Market 
EagleView's Banta: Advanced Risk Perspectives Combine Vision, Technology 
How Data, Machine Learning and AI Are Changing Insurance 
The Future of Insurance Claims Management: Smarter, Faster, Efficient
WTW's Rodriguez: Data Access, Developing Staff Keys to Improving Claims
Wildfire Defense's Torgerson: Fighting Wildfires Now a Year-Round Event
AM Best Analysts: Wildfires Likely to Shake Up California's Homeowner's Market
AM Best Analysts: Hurricane Michael Will Likely Take Bigger Toll on Reinsurers
AM Best's Mistry: GCC Market Experiences Range of Catastrophic Losses
Cyber Insurance Market: Stress Testing the Future
AM Best Analysts: California Wildfires Will Impact Homeowners Insurers, Market
AM Best Analysts: Risks Changing for Legal Professional Liability Insurers
Prospect of Federal Rules for Cyber Puts Pressure on Insurers, States
Soaring Risk: Panelists Explain How They Launched a Hang-Gliding RRG
Starr's Greenberg: The First 100 Years Were Just the Beginning
Risk Panel: Cyber Is Growing Into the Risk That Connects Them All
Podcasts
When Every Second Counts: Managing Catastrophic Claims - Episode #209 
Navigating South Carolina Construction Defect Claims - Episode #208 
Court-Ball in Sports - Liability and Defenses in Claims to Reverse Officials’ Calls - Episode #207 
Here Comes the Boom: An Overview of Crane Related Accidents - Episode #206 
How the Corporate Representative Can Influence Litigation Outcomes - Episode #205 
Current Trends in Liability Claims - Episode #204 
How Smarter Homes Benefit Individuals with Disabilities and Claims - Episode #203 
How Materials Science Impacts Insurance Claims - Episode #202 
What Claims and Telemedicine Professionals Should Know About the COVID-19 Public Health Emergency Transition - Episode #201 
What Insurers Should Know about Investigating Negligent Security Claims - Episode #200 
Repelling Reptile Strategies and Establishing Boundaries in Expert Witness Testimony - Episode #199 
What Insurers Should Know About Potential Claims Based on Hair Discrimination - Episode #198 
The Importance of Early Case Management in the Litigation Process – Episode #197 
How Insurance Claims Professionals Are Responding to Evolving Cyber Threats - Episode #196 
The Challenges of Catastrophic Claims Handling - Episode #195 
Insurance Defense Attorneys Combat Workers’ Compensation Fraud - Episode #194 
What the Emergence of Autonomous Vehicles Means for Insurance Claims - Episode #193 
Effective Interviewing and Interrogation in the Insurance Claims Process - Episode #192
How Changes to Life Care Planning Could Impact Insurance Claims - Episode #191 
Understanding the Impact of Wrongful Expert Designation - Episode #190 
How Smart Home Data is Used in Fire Scene Investigations and Claims - Episode #189 
Building a Foundation: The Crucial Role of Background Investigations for Recorded Statements - Episode #188 
How COVID-19 Is Changing Sports Risk - Episode #187
How Deposition Providers Help Control Claims Expenses - Episode #186 
How Social Inflation is Changing Liability Insurance - Episode #185 
It’s Only Fun Until Someone Gets Hurt: Emerging Risks in Amusements, Sports and Entertainment - Episode #184
How Developments in Structured Settlements Affect Today’s Insurance Claims Environment - Episode #183 
How the Rollout of 5G Could Affect Insurance Claims - Episode #182 
How New Technology is Changing Marine Loss Claims - Episode #181 
The Complexity of Rideshare Claims - Episode #180 
Effective Use of Visualizations in Claims Investigations - Episode #179 
The Surprising Impact of Low-Impact Auto Claims - Episode #178 
How COVID-19 is Changing Business Interruption Claims - Episode #177 
Emerging Litigation Trends in Trucking and Transportation - Episode #176 
How COVID-19-Related Claims Differ in Canada Versus the US - Episode #175
Investigating Commercial Vehicle Claims and Fraud - Episode #174
The Impact of COVID-19 on Claims in Brazil - Episode #173 
Cumis Counsel Selection and its Impact on Claims - Episode #172 
"Reverse Reptile:" How Defense Counsel Are Turning the Tables - Episode #171 
Claims Impact of Michigan No-Fault Law Reformation -  Episode #170
How the COVID-19 Crisis Creates an Environment for Fraudulent Insurance Claims - Episode #169 
How COVID-19 is Changing Insurance Claims Handling and Inspections - Episode #168 
Avoiding COVID-19 Claims When Returning to the Workplace - Episode #167 
How COVID-19 Is Affecting Insurance Claims in Mexico - Episode #166 
Assessing the Impact of COVID-19 on Business Interruption Claims - Episode #165 
Coronavirus Impact on Claims and Litigation - Episode #164
Nuclear Containment: How Insurers and Insureds Can Avoid Excessive Verdicts - Episode #163 
What Insurance Adjusters Should Know About Wildfire-Related Claims - Episode #162 
What Insurers and Defense Counsel Should Know About E-Discovery - Episode #161 
What New York Child Victims Act Means for Insurers - Episode #160 
Navigating Florida Workers' Compensation Claims - Episode #159 
Enterprise Risk Management Strategies - Episode #158 
How Vocational Rehabilitation Impacts Claims - Episode #157
The Insurance Impact of Class Action Settlements - Episode #156 
The Internet is Forever: Social Media's Role in Claims Litigation - Episode #155 
The Approaching Wave of Autonomous Vehicles Drives New Risks to Insurers - Episode #154
Managing The Difficult Claim - Episode #153 
The Growth of Class Action Lawsuits Involving Data Breaches - Episode #152
Water Claims Could Become the New Arson - Episode #151
Home Modification and Impact on Claims - Episode #150
How Expert Insurance Service Providers Provide Trial Testimony - Episode #149
Defending Construction Claims Under the New York Labor Law Statutes - Episode #148
Managing the Expense of Electronically Stored Information (ESI) Discovery Claims - Episode #147
How Expert Witnesses Should Handle Attempts to Ghostwrite Reports and the Impact on Liability Claims - Episode #146
Toxicology: A Small Dose of Science for Attorneys and Insurance Claims Professionals - Episode #145
Vehicle Modification and the Impact on Claims - Episode #144
Emerging Global Cyber Ransom Threats Require a Strategic Response from the C-Suite - Episode #143
The Safe Sport Authorization Act and Protecting Young Victims - Episode #142
How Social Media is Changing Insurance Claims Subrogation - Episode #141
Hurricane Harvey's Impact on Insurance Claims - Episode #140
Attendant Care Impact - Episode #139

Claims-Related News
Book-Ended By Crises, Donelon Persevered In Challenging Louisiana
Perils Estimates Insurance Losses of $553.6 Million From European Storm Babet
Best’s Market Segment Report: AM Best Maintains Negative Outlook on U.S. Personal Lines Insurance Segment
US Senate Budget Committee Investigating Risks at Citizens Property Insurance
AM Best Has Stable Market Segment Outlook for Global Reinsurance on Technical Results, Investment Returns
UK Motor Claims Paid Hit Third-Quarter Record of $3.21 Billion, Says ABI
Lexasure CEO: Strategy Is to Support Growth Via ‘Reinsurance as a Service’
New Zealand’s Tower Swings to Fiscal-Year Loss on Higher Catastrophe Costs
Hartford Financial Announces Key Leadership Appointments for 2024
Axis Capital Launches $75 Million Cyber Cat Bond
WTW Names Former Lockton & Marsh Exec as Energy and Infrastructure Growth Leader, Natural Resources
Best’s Market Segment Report: US Nonstandard Auto Insurers Aim for Improved Underwriting Results

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