Claims

Videos

Zelros’ Philippon: AI, Machine Learning Help Bridge Uninsured Gap
Marble’s Sundar: App Helps Empower Households to Manage Insurance, Risk
HSB’s O’Shaughnessy: Insurers Are Collaborating to Mitigate Risk
Fidelis’ Mathias: More Product Clarity Needed in Sales Efforts
Verisk's Shavel: Insurers Can Better Weather the Constantly Changing Technological Environment With Data Partnerships
IGI’s Jabsheh: Reinsurers Coming to Grips With Volatility, Changing Risk Landscape
Scor’s Conoscente: ESG Path Going Forward Is Very Clear
Convex Execs: Evolving Risks Spur New Conversations
Delta's Pollard: Mitigation Is Key to Managing Risk for the Asia-Pacific Region Insurance Group
LexisNexis’ Rush: Data Key to Understanding Risks, Coverage Needs
J.D. Power's Ellingsworth: Auto Telematics Pierces the Veil on Actual Usage
CargoCorp’s Martinez: War, Labor Shortage, Climate Change Create Maritime Transport Disruptions
AGCS Claims Officer Sepp: Fire Tops Global Causes of Loss by Value
III's Kevelighan: Insurers Already Out of the Gate in Climate-Risk Race
ACORD’s Pieroni: The Curious Case of Hypermature Markets
Sylvia Group’s Beauregard: Insurers Increasingly Involved in Loss Control for Schools
Insurance AUM's Foley: Outsourced Investments Climb to $3.4 Trillion
IBHS’ Hedayati: 'Wildfire Season' Is No Longer Seasonal
Conning’s Reilly: Inflation, Market Volatility Force Insurers to Reexamine Investment Strategies
Conning's Pitt: MGA Market Sees Double-Digit Growth in 2021
Transunion's Jackson: Millennials Are Becoming 'Very Active' in Homeowners Market
PRMA Director: Weather, Sharing Economy Pose Growing Risks for Homeowners
PwC’s Friedman: Private Equity-Backed Buyers Will Increase Insurance Dealmaking
Swiss Re’s Bodenschatz: Cypto Liability, Quantum Computing Among Emerging Risks
Allianz Risk Consulting's Miner: Video Monitoring Mitigates Concert Risk
FM Global’s Tofte: Denmark, Switzerland, Luxembourg Among the Most Resilient
Sagesure's Nelson: Insurers’ ESG Objectives Should Include Nat Cat Recovery, Rebuilding
ProAg CEO: A Shift of ‘Tornado Alley’ Would Change Farmers’ Risk Profile
Nationwide's Stueber: Insurers Must Adapt to the Workplace of the Future
Limra: Account-Takeover Fraud Rises in Life Insurance, Annuity, Retirement Plans
Karen Clark & Co.: Models Must Catch Up to Science
Author: Technology Helps Insurers Conduct Insurance Commerce, Fight Intimacy Awkwardness
Allianz: Businesses Must Prepare for Rising Social Unrest
Author: Pandemic Has Changed How Agents and Brokers Sell
Limra’s Tumicki: Some Patients Lacking Insurance Turn to Savings When Unable to Work
CSAA's Huebner: Insurance Industry Cautiously Optimistic Heading Into Wildfire Season
New App Helps Insurance Agents Work While on the Move
Transunion's Jackson: Inflation Pushing Insurance Consumers Toward Telematics
Cybersecurity Exec Haber: Not Enough States Have Adopted Insurance Data Security Law
Risk Consultant Varney: Hurricane Preparation Should Include More Than the 'Building Envelope'
Munich Re US' Bove: Another Active Season for North Atlantic Hurricanes Is Here
Travelers’ Ives: New Hires at Greater Risk of Workplace Injury
Allianz Global Corporate & Specialty's Khanna: Total Vessel Losses Down by 57% Over the Past Decade
Vermont’s Provost: Retiring After More Than Two Decades, but Happy to Pass the Captive Torch
Aon’s Bowen: La Nina Conditions Could Create Another Above-Average Hurricane Season in 2022
Author: When Integrating Technology, Companies Risk Becoming Tech-Shackled
Poulton Associates CEO: More Innovation Needed to Create Insurance Mechanisms for the Public Good
Wharton’s Kousky: Enhanced Building Codes, Rebuilds Needed to Mitigate Disaster
MPL Association’s Atchinson: ‘Considerable’ Amount of Risk Moving Into the Alternative Market
Author: Industry Professionals’ Success Stories Help New and Struggling Agents
Bermuda BDA’s Weinstein: Any Progress From Florida’s Special Legislative Session Would Be Welcome
ProAssurance Corp. CEO: Pricing, Inflation, Large Jury Awards Hold MPLI Sector in Flux
Author: Annuities Can Help ‘Constrained Investors’ Manage Risk
Limra’s O’Donnell: COVID-19, Labor Market Fuels Rise in Workplace Benefit Sales
NAIC: Newly Developed Technology Simplifies Home Inventories for Consumers
Foresters Financial: New App Inspires and Rewards Healthy Lifestyles
Swiss Re’s Junge: 2021 Global NatCat Loss Reached $270B and Insurance Covered 43% of It
Aon Edge's Dickson: 'Opacity' Still Missing From Federal Flood Program
ICMIF's Tarbuck: Federation Celebrates 100th Anniversary With 200 Member Organizations
US Assure’s Ferguson: 2022 Economic Issues to Shape the Construction Industry
Exdion's Ram: Pandemic Leads to Digital Wave for Brokers
RIMS President: RISKWORLD Conference Name, Content Reflect Globalization of Risk Management
Foresight: New App Digitalizes Workers’ Comp
Embroker’s Prymas: Everyone Is a Cyber Target
Author: Insurance Agents Must Transition From Generalists to Specialists
FIU’s Olson: Prototype Facility Will Test Forces of a ‘Category 6’ Hurricane
CyberCube’s Altman: Insurers, Reinsurers Must Tighten Defenses Against Potential Russian Cyberattacks
Scor’s De Sousa: Social Responsibility Is Driving Changes in Mortality, Future Life Insurance Costs
McKinsey’s D’Amico: Amid Declining Profitability in the Industry, Agility Is Key
VCIA President: Outlining Initiatives to Chart a New Course for the Association
New York Life’s Ball: Younger Generations Are Increasingly Creating Financial Nest Eggs
Author: Culture Is Key to Driving Results, Employee Engagement
Zurich North America CRO: Climate Risk Tops Global Business Owners’ Concerns in 2022
Chubb’s Naughton: Water Damage an Overlooked Risk for Homeowners, Renters
Foresight Executive: Industry Working to Juggle Risk Management Amid COVID-19
PwC’s Carr: Insurance Executives Must Make Deliberate, Aggressive Strategic Choices
Liberty Mutual’s Perez: Shock Verdicts Having Adverse Impact on Insurance Industry
Beazley: Despite New and Ongoing Risks, Business Leaders Feel More Resilient This Year
QBE: Technology Mitigates Losses From Some Water Damage, Inconveniences of Home Inspections
Clyde & Co: What Attorneys, Insurers Should Know Amid Rise of Shock Verdicts
LIMRA CEO: A Significant Life Insurance Coverage Gap Remains Among Black Americans
Allianz Global Corporate & Specialty’s Christie: Cyber Incidents Top Allianz Risk Barometer
Swiss Re's Holzheu: Third-Party Litigation Funding Driving Up Premiums
IICF: Online Resource Attracts Nontraditional Job Seekers
CNA’s Hernandez: Winter Storms Mean Huge Insurance Losses
Conning: Insurers Becoming More Engaged With ESG
Verisk’s Fulton: Technology Speeds the Estimating Process
Limra’s Salka: Consumers Highly Confident in Insurers Amid Growing Concerns About COVID, Economy
Planck CEO: AI Helping to Alleviate Effects of Insurtech Labor Shortage
Resilience’s Vitale: Underwriting Profitability, Communication Are Essential for Building MGA Relationships
Baker Tilly’s Oddy: Speed and Efficiency Are New Hallmarks of Commercial Claims
NFIP's Maurstad: We Want to Continue to Work With Private Sector
J.D. Power’s Ellingsworth: P/C Industry Lags Behind in Digital Experience
Wright Insurance’s Bloodgood: Police Shootings Spur Changes, Increase Risk Management
ACORD's Pieroni: The Misguided Pursuit of Developing Markets
Maguire Academy of Insurance and Risk Management at St. Joseph's University: Gender Diversity Increasing, but Not There Yet
Conning: All Sectors Should See Premiums Increase in 2022
Swiss Re’s Holzheu: Global Premiums Expected to Surpass $7 Trillion in 2022
ACLI’s Davison: Association Focusing on Improving Racial Equity, Economic Empowerment
LexisNexis’ Hosfield: Extreme Weather Claims Climbed, Theft Losses Tumbled in 2020
CATcoverage.com’s Poulton: Risk Rating 2.0’s Impact on the National Flood Insurance Program, Private Flood Market
APCIA: Insurers Should Not Be Liable for Pandemic BI Losses, Now or Ever
Authors: Addressing Climate Risk Takes Holistic Thinking
Captain Kinsey: Global Supply Chain Challenges Likely to Worsen
Deloitte’s Kakar: Life Insurers Should Target Underserved Younger Populations
Skan’s Misra: Insurers Adapting to a 10-Year Tech Leap Made Over 18 Months
Beazley: US Executives Feel Better Prepared to Handle Cyberrisk Than Their UK Counterparts
Guy Carpenter: MGA Market Growth Nearly Doubled Over Past Decade
Aon Edge: The 'Real Catastrophe' From Hurricane Ida Unfolded Inland
AM Best: Hurricane Ida Impacts New Orleans More Than Last Year's Storms
Swiss Re: US Life Insurance Protection Gap at $25 Trillion
AIR Worldwide: Storms Like Ida Are Changing Cat Models
Everest Re: Demand Plus Exposure Growth Create Opportunity for Reinsurers, Insurers
IICF: Charity Group Launching Life Division, Expanding to Individual Membership
CorVel: AI, Telehealth Improving Workers' Comp Claims Process
Otterbourg P.C.'s Weinick: Insurance Can Be Both A Solution and A Problem for Cybersecurity
IBHS: Mitigation Is Centerpiece to Stemming Wildfire Losses
Travelers: EPL Claims Over Vaccine Mandates on the Rise
Attorney: Homeowners Excess Liability Can Cover Defamation, Slander Claims
Swiss Re: Insurers Can Help Reduce World's Carbon Footprint
NAMIC: New President-CEO Embarks on a Mission 'to Be the Voice of the Mutual Industry’
VCIA: Vermont Captive Licenses Increase Roughly 30% In One Year
Vermont's Provost: Upcoming Captive Bill Promises Insurance Innovation
Marsh's Charnley: Challenging Market Continues to Drive Captive Formation Activity
Zesty.ai: Future of Wildfire Risk Mitigation Is Property Specific
Swiss Re: Climate Change Is Shrinking World's Economy
Wharton’s Kunreuther: 'We Are Myopic in Our Biases'
Swiss Re: Insurers Could Lead the Way to Negative Carbon Emissions
Panel: COVID-19 Dramatically Impacts Auto Insurers
Tech Start-Up: AI Can Help Reduce Blind Spots, Accidents
Munich Re Specialty Insurance E&S President: Inclusion Necessary to Reach Diversity's Full Potential
Wharton Professor: Insurers Have Opportunity to Develop 'Identity Loyalty'
Health Insurance Start-Up: Price Transparency, Incentives Changing Health Care
Panel: Education Key to Closing Flood Insurance Gap
ABIR: $19 Billion in New Capital Entered Bermuda in 2020-2021
Author: People Don't Realize How Diverse Insurance Industry Is
Attorney: Ransomware Is Emerging Epidemic
AM Best Briefing: Cyber Insurance at Inflection Point
US Assure: Builders Risk Insurers Are Bullish on Housing Market
IoT Insurance Observatory: Insurers Are Using Connected Devices to Prevent Loss
Private Mortgage Insurance Turning to Reinsurers, Capital Markets
AM Best Briefing: D&O Market Faces Difficulties Including Rising Losses
PCS: Insurance-Linked Securities Can Take on Political Violence Risk
Program Placement Platform: Some MGAs Are Becoming Insurtechs
Acacia Insurance Solutions: Blockchain Brings Data Integrity
Panel: Auto Insurers 'Changed on a Dime' During COVID-19 Pandemic
Wunderite: Customers Expect 'Google Maps' Experience With Agents
TransUnion: One Third of Consumers Reduced Insurance During Pandemic
Gallagher CEO: Brokers Are Consolidating, but Competition Not Diminishing
CSAA Insurance: Employers Must Be Flexible as Employees Return to Workplace
McKinsey: AI Will Be 'Ubiquitous' in Insurance Industry
Swiss Re: Parametric Cover Can Help Close Hurricane Insurance Gap
Author: Regulating How Insurers Use AI May Stifle Competition Prematurely
PainWorth CEO: App Helps Resolve Personal Injury Claims Faster
NEAM: Regulators, Legislators Asking More ESG Questions
Conning: ESG Factors Can Materially Impact Insurers' Investments
Assurant CEO: The Future Is the Gig Economy
Aon: Ransomware Attacks Up 400% in Two Years
MIT Offering Insurance Innovation Course in June
Travelers: EPLI Facing New Risks Including Biometrics, COVID-19
Bold Penguin: 'We're All Moving to an Amazon-Like Experience'
Liberty Mutual: Insurance Is a Socially Responsible Product
Institute: Insurers, Regulators Must Balance ESG Demands
Author: Insurance Can Lift People Out of Poverty
AUM Journal Editor: Exchange Traded Funds Are 'Regulatory Conundrum'
PRI Director: ESG Is 'Good Investing'
Deloitte: Insurers Must Invest More in Improved Underwriting
Avanta Ventures: Venture Capital Looking to Increase Insurtech Investments in 2021
IXN Tech CEO: App Enables Life Insurance Agents to Sell Anywhere
Guy Carpenter: Community-Based Catastrophe Insurance Can Close Protection Gap
TransUnion: Economic Recovery Is Uneven
Insurance Information Institute: Earthquake Retrofitting Saves Lives, Reduces Losses
CAC Specialty: Every Building Has Environmental Exposure
AIR Worldwide President: Open Standard Data Would Drive Efficiency, Reduce Costs
SEO Expert: Insurers of Any Size Can Compete Against the Super Spenders
Apex Bermuda: Demand for ESG Investments Could Drive ILS Growth
Insurance Library Director: Facility Offers Services, Education Remotely
Relay Platform CEO: Application Program Interfacing to Aid Commercial, Reinsurance Lines
Novarica: Differentiate Between Insurtechs and Long Standing Insurance Software Providers
Argo: Automation Can Speed Complex Commercial Business Underwriting
Quincy Mutual CEO: Insurance Is Still a 'People Business'
APCIA Chief: Congress Lacks Compromise 'Muscle Memory' on Insurance Policy
Risk Placement Services: Pandemic Creates E&S Opportunities
Missouri Insurance Department: Earthquake Insurance Take-Up Rate Falling
NAMIC: Defending Risk-Based Pricing a Top Industry Concern in 2021
Professor: Insurers Should Address Those Affected by Historical Inequalities
Attorney: Policy Exclusions Still Fodder for New York Courts
Psychologist: Pandemic-Related Stress May Impact Insurance Witnesses
Jensen Hughes: Biomechanical Engineers Bring New Perspectives to Insurers
Attorney: COVID-19, Quarantine Slowing Subrogation Cases
Attorneys: Fires Blamed on Lithium-Ion Batteries Can Spark Complex Litigation
Three Griffins: New App Helps Carriers Track Adjusters' Claims Progress
Claims Experts: Insurers Moving to Virtual, Ultimately Touchless, Claims
Independent Adjusters Taking COVID-19 Precautions
IBHS' Wright: Slow Storms, Fast Wildfires Put Focus on Resistant Home Construction
AM Best: Social Inflation May Impact Pandemic BI Claims
#MeToo Movement Claims Spread Into C-Suite
AM Best: Top Emerging Risks Include Climate Change, Cyber
Cyberrisks Expand to the Directors and Officers Realm
AM Best: Australian Fires Could Impact Earnings, Reinsurance Markets
Panel: Advanced Driving Assistance Systems Will Revolutionize the Auto Insurance Market
EagleView's Banta: Advanced Risk Perspectives Combine Vision, Technology
How Data, Machine Learning and AI Are Changing Insurance
The Future of Insurance Claims Management: Smarter, Faster, Efficient
WTW's Rodriguez: Data Access, Developing Staff Keys to Improving Claims
Wildfire Defense's Torgerson: Fighting Wildfires Now a Year-Round Event
AM Best Analysts: Wildfires Likely to Shake Up California's Homeowner's Market
AM Best Analysts: Hurricane Michael Will Likely Take Bigger Toll on Reinsurers
AM Best's Mistry: GCC Market Experiences Range of Catastrophic Losses
Cyber Insurance Market: Stress Testing the Future
AM Best Analysts: California Wildfires Will Impact Homeowners Insurers, Market
AM Best Analysts: Risks Changing for Legal Professional Liability Insurers
Prospect of Federal Rules for Cyber Puts Pressure on Insurers, States
Soaring Risk: Panelists Explain How They Launched a Hang-Gliding RRG
Starr's Greenberg: The First 100 Years Were Just the Beginning
Risk Panel: Cyber Is Growing Into the Risk That Connects Them All

Podcasts

The Challenges of Catastrophic Claims Handling - Episode #195
Insurance Defense Attorneys Combat Workers’ Compensation Fraud - Episode #194
What the Emergence of Autonomous Vehicles Means for Insurance Claims - Episode #193
Effective Interviewing and Interrogation in the Insurance Claims Process - Episode #192
How Changes to Life Care Planning Could Impact Insurance Claims - Episode #191
Understanding the Impact of Wrongful Expert Designation - Episode #190
How Smart Home Data is Used in Fire Scene Investigations and Claims - Episode #189
Building a Foundation: The Crucial Role of Background Investigations for Recorded Statements - Episode #188
How COVID-19 Is Changing Sports Risk - Episode #187
How Deposition Providers Help Control Claims Expenses - Episode #186
How Social Inflation is Changing Liability Insurance - Episode #185
It’s Only Fun Until Someone Gets Hurt: Emerging Risks in Amusements, Sports and Entertainment - Episode #184
How Developments in Structured Settlements Affect Today’s Insurance Claims Environment - Episode #183
How the Rollout of 5G Could Affect Insurance Claims - Episode #182
How New Technology is Changing Marine Loss Claims - Episode #181
The Complexity of Rideshare Claims - Episode #180
Effective Use of Visualizations in Claims Investigations - Episode #179
The Surprising Impact of Low-Impact Auto Claims - Episode #178
How COVID-19 is Changing Business Interruption Claims - Episode #177
Emerging Litigation Trends in Trucking and Transportation - Episode #176
How COVID-19-Related Claims Differ in Canada Versus the US - Episode #175
Investigating Commercial Vehicle Claims and Fraud - Episode #174
The Impact of COVID-19 on Claims in Brazil - Episode #173
Cumis Counsel Selection and its Impact on Claims - Episode #172
"Reverse Reptile:" How Defense Counsel Are Turning the Tables - Episode #171
Claims Impact of Michigan No-Fault Law Reformation - Episode #170
How the COVID-19 Crisis Creates an Environment for Fraudulent Insurance Claims - Episode #169
How COVID-19 is Changing Insurance Claims Handling and Inspections - Episode #168
Avoiding COVID-19 Claims When Returning to the Workplace - Episode #167
How COVID-19 Is Affecting Insurance Claims in Mexico - Episode #166
Assessing the Impact of COVID-19 on Business Interruption Claims - Episode #165
Coronavirus Impact on Claims and Litigation - Episode #164
Nuclear Containment: How Insurers and Insureds Can Avoid Excessive Verdicts - Episode #163
What Insurance Adjusters Should Know About Wildfire-Related Claims - Episode #162
What Insurers and Defense Counsel Should Know About E-Discovery - Episode #161
What New York Child Victims Act Means for Insurers - Episode #160
Navigating Florida Workers' Compensation Claims - Episode #159
Enterprise Risk Management Strategies - Episode #158
How Vocational Rehabilitation Impacts Claims - Episode #157
The Insurance Impact of Class Action Settlements - Episode #156
The Internet is Forever: Social Media's Role in Claims Litigation - Episode #155
The Approaching Wave of Autonomous Vehicles Drives New Risks to Insurers - Episode #154
Managing The Difficult Claim - Episode #153
The Growth of Class Action Lawsuits Involving Data Breaches - Episode #152
Water Claims Could Become the New Arson - Episode #151
Home Modification and Impact on Claims - Episode #150
How Expert Insurance Service Providers Provide Trial Testimony - Episode #149
Defending Construction Claims Under the New York Labor Law Statutes - Episode #148
Managing the Expense of Electronically Stored Information (ESI) Discovery Claims - Episode #147
How Expert Witnesses Should Handle Attempts to Ghostwrite Reports and the Impact on Liability Claims - Episode #146
Toxicology: A Small Dose of Science for Attorneys and Insurance Claims Professionals - Episode #145
Vehicle Modification and the Impact on Claims - Episode #144
Emerging Global Cyber Ransom Threats Require a Strategic Response from the C-Suite - Episode #143
The Safe Sport Authorization Act and Protecting Young Victims - Episode #142
How Social Media is Changing Insurance Claims Subrogation - Episode #141
Hurricane Harvey's Impact on Insurance Claims - Episode #140
Attendant Care Impact - Episode #139

Claims-Related News

HSB’s Riggs: Insurers Increasingly Employ Sensor Technology to Mitigate Risk
Ambac Gets $1.84 Billion in Home Loan Securities Settlement With Bank of America
Workers’ Comp Rate Proposals: Increase in Washington, Decrease in Indiana
Automakers Build New Insurance Future
Insurtech Foresight CEO: 40 Employees Laid Off as Technology Upgrade Eliminates Manual Labor
Intact Insurance Group Names CEO, RSA Luxembourg
Underwriting Leadership Changes Announced at Greenlight Re
Mosaic Insurance Hires Three Former Scor Execs to Launch Seventh Specialty Underwriting Unit
Axis’ Trueman: Cyber Insurance in Early Adulthood; Maturity, Mistakes Still to Come
Former Sompo Exec Joins Aon as Global and UK Head of Analytics in Reinsurance Solutions
Update: Citing Unusual Activity, Lloyd’s Shuts Down and Resets Networks, Systems
HDI Global Appoints CFO for United Kingdom, Ireland

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