- Telephone: 866-VCA-6637
- Telephone: 0121-270-6531 (United Kingdom)
- Fax: 866-232-8797
- E-Mail: info@vcasoftware.com
- Website: www.vcasoftware.com
Mailing Address: 7400 E. McDonald Drive, Suite 121, Scottsdale, AZ 85250
Established: 1998
About Us
VCA enables P&C insurance organizations to configure their ultimate claim platform. At the heart of VCA, you’ll discover our Claims Core - arguably the most robust, versatile and efficient claims engine in the industry, complete with Lloyd’s reporting. From there, you can customize your VCA platform with the additional bells and whistles needed to achieve your organization’s goals.
The VCA platform simplifies and humanizes the claims journey - ultimately creating more customer lifetime value.
How We Offer Value
In addition to its highly efficient Claims Core, VCA offers the InsuredConnect mobile app, empowering claimants to access policy details, report claims and track their claim status in real time. Working in tandem with VCA CarrierCore and VCA PolicyConnect, the App enables carriers and TPAs to offer a modern claims experience that can be implemented in months, not years. With InsuredConnect, insurers can boost customer satisfaction, improve retention and streamline operations.
Services Rendered
•Automated workflows & alerts•Templated forms, letters and reports
•Time & expense tracking
•Document management
•Digital payment processing
•Attachment download/photo upload
•Lloyd's mandated reporting
•99.9% uptime
Qualifications
VCA Software represents traits and qualities that are sought after in today's market such as:
- Two decades of experience in the claims management sector
- In depth understanding of the insurance industry and their specific business processes
- Measurable and manageable quality standards
- High quality service levels
- Reliable and scalable IT infrastructures
- Adaptive processes that follow business needs
Additional Links
Contact Our Team | About Best's Insurance Professional Resources | FAQs | Qualification Guidelines | Important Notice