Client-Recommended Attorneys, Adjusters and Experts
Client-Recommended Attorneys, Adjusters and Experts



Best's Recommended Expert Service Providers - Claims Management Software


10 Parr Boulevard, Suite 104, Bolton, Ontario, Canada L7E 4G9

Mailing Address: 7400 E. McDonald Drive, Suite 121, Scottsdale, AZ 85250

Established: 1998


About Us

VCA enables P&C insurance organizations to configure their ultimate claim platform. At the heart of VCA, you’ll discover our Claims Core - arguably the most robust, versatile and efficient claims engine in the industry, complete with Lloyd’s reporting. From there, you can customize your VCA platform with the additional bells and whistles needed to achieve your organization’s goals.

The VCA platform simplifies and humanizes the claims journey - ultimately creating more customer lifetime value.


How We Offer Value

In addition to its highly efficient Claims Core, VCA offers the InsuredConnect mobile app, empowering claimants to access policy details, report claims and track their claim status in real time. Working in tandem with VCA CarrierCore and VCA PolicyConnect, the App enables carriers and TPAs to offer a modern claims experience that can be implemented in months, not years. With InsuredConnect, insurers can boost customer satisfaction, improve retention and streamline operations.

Services Rendered

•Automated workflows & alerts
•Templated forms, letters and reports
•Time & expense tracking
•Document management
•Digital payment processing
•Attachment download/photo upload
•Lloyd's mandated reporting
•99.9% uptime

Qualifications

VCA Software represents traits and qualities that are sought after in today's market such as:

- Two decades of experience in the claims management sector

- In depth understanding of the insurance industry and their specific business processes

- Measurable and manageable quality standards

- High quality service levels

- Reliable and scalable IT infrastructures

- Adaptive processes that follow business needs


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