Client-Recommended Attorneys, Adjusters, Experts and TPAs
Client-Recommended Attorneys, Adjusters, Experts and TPAs

Best's Recommended Expert Service Providers


34 Corporate Park Drive, Suite 620, Pembroke, Massachusetts 02359-2072

Established: 1993

Fully licensed, bonded, and insured.
Massachusetts License # P123

About Us

Access Investigations, Inc. is a full-service investigation agency. We offer a wide array of services catered to the needs of each and every client. We offer locates, backgrounds, web canvassing, and we specialize in overall situational awareness and successful surveillance operations throughout the United States with electronic delivery of reports and video footage. Since 1993, we have handled over 25,000 claims-related surveillance assignments. We boast a video ratio of over 90% and typically show our clients an average return of over 100% on their surveillance investment.

Having been in business since 1993, we offer a complete understanding of many types of investigations and client needs. Our goal is to consistently provide result-oriented investigations to our clients whether they are a small private client or a large national corporation. Slow and steady growth from repeat and referred clients is the secret to our success! All investigators are set up to access their case files remotely, allowing convenience, flexibility, and efficiency to our work environment. We pride ourselves on our ability to offer a quick turnaround time with results that have been proven to mitigate high and low exposure claims.

Services Rendered

  • Successful Surveillance Operations
  • Insurance Fraud Investigations
  • Litigation Support
  • Background Investigations
  • Due Diligence
  • Insurance Litigation Support
  • Litigation Preparation
'Access Alerts' and 'Digital Discovery' products enable us to identify digital footprints for each subject and continuous monitoring of the subject's online activities. Access began developing these types of smart web searches back in 2001 and has been continuously improving these products since. We developed our own proprietary methods that have proven to be far more effective than our competition for claims and litigation preparation. We provide services nationwide. If you are the decision maker for a WC, LTD, FELA, Auto claims program or responsible for overall risk management, we would be glad to provide you with a free trial of our products with no obligation. The results will speak for themselves and can be arranged direct, through your carrier or TPA, even if they have a national contract.


We employ the finest investigators and support staff in the industry and pride ourselves on our selections process and comprehensive training. Our surveillance operatives conduct surveillance 40+ hours each and every week averaging over 2000 hours per year.

Professional Memberships

  • National Counsel of Investigative & Security Services
  • Licensed Private Detective Association of Massachusetts

Service Area

We offer highly experienced local investigators with coverage throughout the United States with most of our work being in the Northeast.

Personnel Information


Paul J. Kernan

President/Managing Director

Paul began his investigative career as an investigator for Access Investigations, Inc. in 1997. He was promoted to management within a year and made partner in 2003. In 2005, he became the majority shareholder and was elected President of the corporation. Paul is not only responsible for overseeing the entire operation, he still performs investigations in the Boston area. Paul has personally managed and reviewed over 20,000 claims-related surveillance investigations. Paul is the company's private detective license holder in MA, RI, NH, CT & FL. Prior to working at Access, Paul worked in the IME industry. Paul is a proud member of Licensed Private Detectives Association of Massachusetts and The National Council of Investigation and Security Services.

Alessandra Kernan

Director - Client Services

Alessandra began her investigative career back in 2003 as an Account Representative for Access Investigations, Inc. In 2005 she was promoted to Director - Client Services where she is responsible for communicating with our clients and ultimately transforming client feedback into new and improved products. Prior to working at Access, Alessandra worked for Concentra and BME Gateway.

Donald Kernan

Director - Operations

Don began his investigative career with Access in 2007 when he retired from active duty as a senior non-commissioned officer from the United Stated Army. Don's job positions during his years of service include; Airborne Infantry Team Leader, Squad Leader, Platoon Sergeant, Senior Drill Sergeant, S-3 AIR, Airborne Instructor and Jumpmaster Instructor. Don is a combat veteran, whose last tour of duty was as an Operations Sergeant of 3-71 Cavalry- Reconnaissance/ Surveillance and Target Acquisition Squadron in Afghanistan. In 2009, Don was promoted to Director - Operations.

 Back To Top

Contact Our Team | About Best's Insurance Professional Resources | FAQs | Qualification Guidelines | Important Notice