Client-Recommended Attorneys, Adjusters and Experts
Client-Recommended Attorneys, Adjusters and Experts

Best's Recommended Insurance Adjusters

1304 16th Street West, Billings, Montana 59102

Mailing Address: P.O. Box 20151, Billings, MT 59104-0151

Established: 1946

Qualified Member Since: 1976

Montana Adjuster License #901239
Producer License #NPN: 5084123
Workers' Compensation Claims Examiner Certifications #01012010001,12032013178, 101220017258, 11132017260


  • General Liability
  • Workers' Compensation
  • Errors and Omissions
  • Pollution Liability
  • Claims Administration
  • Claims Auditing
  • Litigation/Book Runoff Administration
  • Insurance Processing Systems and Claims Consulting
  • Insurance Customer Service Representative and Claim Reporting Call Service Facility
  • Expert Witness-Claims Processes

About Us

MCSi/IIC staff have a diverse insurance and technology skill set. This skill/experience mix allows specialization in MT workers' compensation claims at an unrivaled level. MCSi's self-insured and insurance clients have enjoyed significant reductions in total expenditures and average cost per case over two decades, despite challenging conditions in the Montana workers' compensation system. Since the early 2000's we have advocated a return to the face to face workers' compensation claims process. Mr. Marsh has made several regional and national presentations on "Humanizing The Workers' Compensation System". MCSi has been honored with a number of awards, including the 2012 Billings Chamber of Commerce Roche Jaune Award for Customer Service Excellence, Montana State University (Bozeman) Small Business of the Year in 2017 and the Billings Chamber of Commerce Employer of the Year in 2018. In addition, Mr. Marsh was awarded the first ever in state history Governor's Achievement Award for Outstanding Workers' Compensation Professional in 2016. MCSi is a founding member of Claim Professionals Lia Ins. Co., a national risk retention group for I.A. E&O Insurance. Mr. Marsh is an experienced Expert Witness re claims processes and procedures frequently called upon in extra-contractural litigation.

Software Platforms & Technology Used

  • QISS - ClaimPilot
  • Crystal Reports

Professional Memberships

  • Billings Adjusters Association
  • Montana State Adjusters Association
  • National Association of Independent Insurance Adjusters
  • Affiliated Adjusters, Inc.
  • National Association of Insurance Women
  • Society of Registered Professional Adjusters
  • Montana Self-Insurance Association
  • National Association of Self-Insurers
  • Claims & Litigation Management Alliance
  • National Retail and Restaurant Defense Association
  • National Association of Subrogation Professionals
  • Pacific Claim Executives Association

Service Area

Servicing the United States (Consulting Services), State of Montana (Casualty and Workers' Compensation)

Personnel Information

  • Michael J. Marsh, President

Marsh Receives First Ever Governor's Achievement Award

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