- Telephone: 615-292-0098 (24 Hour Service)
- Fax: 615-297-4891
- Toll Free: 800-621-1313 (Emergency/After Hours)
- E-Mail: claims@tenco.com
- Website: www.tenco.com
Mailing Address: P.O. Box 3647, Brentwood, TN 37024
Established: 1947
- Services
- About Us
- Software Platforms & Technology Used
- Additional Locations
- Professional Memberships
- Service Area
- Personnel
- Additional Links
Services
- All Lines
- Automobile (All Lines)
- Automobile Liability
- Automobile Physical Damage
- Cargo
- Casualty (All Lines)
- Construction Defects
- Fire and Allied Lines
- Heavy Equipment
- Homeowners
- Marine Surveys
- Mediations
- Multiple Line Adjusters
- Personal Injury
- Professional Liability
- Property (All Lines)
- Subrogation
- Third Party Administration
- Truck and Heavy Equipment Appraisals
- Trucking Liability
About Us
Tenco Services, Inc. is a seventy-eight-year-old, family-owned, independent property and casualty claims adjusting firm founded in 1947 by Joe P. Moss. With staffed offices across the Southeast and a network of vetted vendors nationwide, Tenco delivers full-service claims solutions with precision and care. Our service area includes Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia.
Our 40+ salaried multi-line adjusters are experts in both commercial and personal property and liability exposures. We also specialize in trucking physical damage, liability, and cargo claims. Our divisions include:
Tenco Transportation Services – Heavy equipment claims specialists across our service areas.
Tenco Marine Services – Experts in barge and multi-modal cargo assessments, marina claims, marine surveys, and motor truck cargo occurrences.
Sextant Claims Administrators – Our TPA division manages liability, property, and cargo/physical damage accounts nationwide for domestic and international clients.
Firm Highlights
Founded in 1947 as Middle Tennessee Adjustment Company, evolving into Tenco Services, Inc. with regional expansion.
Low turnover rate and a salaried staff model ensure consistency and expertise.
Dedicated divisions for transportation, marine, and third-party administration services.
75+ years of service excellence, recognized by AM Best and featured in Best’s Recommended Insurance Adjusters
How We Offer Value
How We Offer Value
Local Expertise: Adjusters are embedded in the communities they serve, offering a nuanced understanding and faster response times.
Full-Service Claims Handling: From cradle to grave, we manage claims with transparency, accuracy, and efficiency.
Customized Solutions: Our team works closely with clients to tailor insurance solutions to their unique needs.
Transparent Communication: We prioritize clarity and accountability, ensuring clients and claimants are informed every step of the way.
Technology Integration: Platforms like FileTrac (Tentrac) streamline assignment management and reporting.
Awards
- Qualified Member of AM Best’s Recommended Insurance Adjusters
- Celebrated 75 Years of Service in 2022, marking a legacy of excellence and innovation
Software Platforms & Technology Used
- Office 365
- FileTrac Claims Management System
- Xactimate / Xactanalysis
- PowerClaim
- CCC One
- AdjustRite
Additional Locations
Professional Memberships
- Atlanta Claims Association, Inc.
- Eagle International Associates, Inc.
- International Institute of Loss Adjusters, Inc.
- Kentucky Claims Association, Inc.
- Loss Executives Association
- Nashville Claims Association
- National Association of Independent Insurance Adjusters
- National Truck and Heavy Equipment Claims Council, Inc.
- Tennessee Claims Association
- Claims and Litigation Management Alliance
- National Claims Professionals
- Property & Liability Research Bureau
- Atlantic Claim Executives Association
Service Area
Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia
Personnel Information
- Tom Moss J.D., GLEG
- Brian Duncan, AIC, RPA, President
- Bill Straub, Executive Vice President
- Maggie Moss Hufstedler, Senior Vice President
- Sam Hufstedler, Vice President, Transportation Claims Director
- David Whitaker, AIC, Vice President and Regional Claims Manager
Additional Links
Service Areas
Ohio
Kentucky
Tennessee
Virginia
North Carolina
South Carolina
Georgia
Alabama
Mississippi
Arkansas
Florida

Contact Our Team | About Best's Insurance Professional Resources | FAQs | Qualification Guidelines | Important Notice