- Telephone: 412-375-6400
- Fax: 412-375-6470
- E-Mail: info@paragonars.com
- Website: www.paragonars.com
Established: 1994
About Us
Paragon Deductible Recovery, an ARMStrong Insurance Services company, helps P&C insurers unlock cash that’s already in their files by stopping deductible leakage and modernizing deductible operations. We combine proprietary analytics, purpose-built workflows, and expert claims staff to identify, bill, and recover third-party (aka liability or commercial) deductibles and to administer complex loss-sensitive programs at scale.
Why it matters
Across the industry, carriers often miss a significant portion of commercial deductibles due to system limitations, process inefficiencies, and competing adjuster priorities. Based on our 30+ years of experience, 10-15% of third-party deductibles typically go uncollected annually. The leakage rate is even higher when programs are managed by a TPA.
What we do
- Deductible Analysis Recovery Test (DART): A five-year historical sweep that quantifies missed, unbilled deductibles using Paragon’s modeling and data-mining tools-then forecasts what’s practically recoverable.
- Missed Deductible Clean-Up: We validate balances and recover them with a customer-friendly approach that protects your policyholder relationships.
- Ongoing Deductible Administration: Full life-cycle business process outsources for your deductible program-identification, qualification, invoicing, recovery, remittance, and reporting-so nothing falls through the cracks.
- Loss Sensitive Services: End-to-end administration for large deductible and SIR programs-plus ALAE treatment, aggregate handling, clash deductibles, recovery reserving, custom invoicing, and e-billing.
- Performance-based: Fees are entirely contingency based on what is recovered for you-no retainers or hourly fees.
- Tech + Transparency: Power BI executive dashboards and a management reporting portal give real-time visibility into recovery activity and trends.
Who we serve
Founded in 1994, Paragon has partnered with carriers across all lines that utilize deductibles as a risk sharing tool (GL, WC, Commercial Auto, BOP, Garagekeepers, E&O, PL, and E&S/Specialty, and more). Paragon supports insurers across the U.S. and Canada.
Affiliation
Paragon is part of ARMStrong Insurance Services (ARMStrong IS), North America’s leader in P&C receivables management.
The result
Recover missed cash, improve processes, and deliver a better carrier-insured experience-without adding headcount or building new systems.
Services Rendered
- Collections
- Subrogation Services
- Subrogation Recovery
- Subrogation/Reimbursement Outsourcing
- Subrogation Audits
- Closed File Review
- Deductible Recovery
- Missed Deductible Analysis
- Missed Deductible Clean Up
- Ongoing Deductible Administration
- Past Due Deductible Collection
- Reconciliations
- Remittance and Management Reporting
- Data Mining
- Data Normalization
- Claim Scoring
- Consulting
- System Development
Qualifications
Since 1994, Paragon has been working with a wide variety of insurers including large stock companies, super-regionals, mutual insurers, personal lines carriers, regional players and specialty carriers. We have experience with primary as well as excess and surplus insurers and have worked with carriers in all different business stages including: start-up, growth, established and in runoff/liquidation. We pride ourselves on being customer-oriented and extremely flexible.
Service Area
Servicing All 50 States and Canada
(This firm also appears in the Collections and Subrogation Experts section of this publication)
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