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| | Services | | | | | | - Commercial & Residential Property
| - Commercial Transportation
| | | | | - Workers Compensation Investigations & Appearances
| - Carolinas Catastrophe Servicing
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| | About Us | Our Company
Back in 1932, and for years afterwards, James C. Greene Company was little more than James C. Greene Sr, his briefcase, and his car. When people saw that shiny, black Ford pulling in their driveway, they instantly recognized the driver. And the driver knew them. Mr. Greene exemplified his business vision in the phrase "Not Widely but Well," which spoke to his focus on quality service and relationships in the Carolinas over territorial breadth.
Though Mr. Greene's old Ford has long since retired, a new generation leads the company and carries on Mr. Greene's legacy. As always, you can count on James C. Greene Company's distinct dedication to conscientious service, quality product, and timely reporting. Since 1932 till today, remember "It's Greene In the Carolinas."
Our Territory
James C. Greene remains regional by choice, to better serve our customers. Our model consists of the two Carolinas and fringe areas of Virginia and Georgia. We operate through a linked network of 21 locations, providing uncharacteristically intensive coverage with minimal travel (and therefore faster response times) for our adjusters. We find distinct advantages in remaining regional, and do not aspire to territorial inflation or re-characterization.
Our Standards
James C. Greene Company has long positioned as being a regional independent; this alignment affords our customers certain advantages. Our strategically placed network of locations and adjusters enhances expeditious service, due to reduced travel time and cost. Employing personnel native to an area provides aids in recruitment and minimizes turnover. Our top management is close to the action and can respond quickly. We know our landscape.
It is not our goal to simply undersell our competition; as a closely held corporation, we have no stock to sell, therefore, no pressure from stockholders nor need to generate earnings by 'quota production.' We are adaptive, quickly reacting to the frequented changing dynamics that define our industry.
•Assigment Triage - A supervisory review that ensures complex or severe claims are assigned to the appropriate adjuster.
•Timely Service & Communication - Our focus is responsiveness to your stipulations and within your cycle frames. Alternatively, expect completed appraisal service within 7 days of assignment; a 10-day first report on limited or full adjustment assignments, with 30-day reports thereafter.
•Supervisory Oversight and Review - We hold every appraisal and claim to the same high standards over the life of the assignment. We also review all outbound reports via digital transcription.
•Conflict of Interest - Both clients are advised immediately and we will normally refrain from handling the “second in the door,” unless both clients are amenable and then only with separate adjusters without interchange of information.
•Flexible Seasoned Adjusters - Our average adjuster has experience in excess of 20 years, and most are longtime residents of the areas they serve. However, if you prefer an adjuster from another locality, we can accommodate you. For complex assignments, we have GA class adjusters who are geographically unlimited within our service territories. | | Back To Top |
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| | Additional Locations | |
| Raleigh, NC | Asheville, NC | | Charlotte, NC | Durham, NC | | Fayetteville, NC | Greensboro, NC | | Greenville, NC | Hickory, NC | | Morehead City, NC | Wilmington, NC | | Wilson, NC | Aiken, SC | | North Charleston, SC (See Charleston profile) | Columbia, SC | | Florence, SC | Greenville, SC | | Myrtle Beach, SC | Orangeburg, SC | | Rock Hill, SC | Spartanburg, SC |
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| | Professional Memberships | - National Association of Independent Insurance Adjusters
- American Association of Managing General Agents
- National Association of Professional Surplus Lines Offices
- Property Loss Research Bureau
- Trucking Industry Defense Association
- North Carolina Surplus Lines Association
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| | Service Area | | Servicing North and South Carolina, Virginia and Georgia | | Back To Top |
E. Brooks Dent, SC Supervisor
|  | | James C. Greene Company recruited Brooks in 2013. Brooks serves as our South Carolina claims supervisor where he ensures company adjusters perform their responsibilities to our clients satisfaction. He performs quality control inspections on reports and makes certain adjusters adhere to company policies. Brooks received his Bachelor's of Arts in Business Management from North Carolina State University. | |
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| (See profile under Raleigh, NC for additional information) |
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