Best's Recommended Insurance Adjusters

William "Bill" Brassfield

Chief Executive Officer and Majority Shareholder

Bill joined his father and brother in 1998 and has served as CEO since 2002. Bill has over 30 years of experience working in the insurance industry. He began his insurance career with Allstate Insurance Company in 1988.

Dale Brassfield

President and Majority Shareholder

Dale joined his father, Jim Brassfield, founder of Pacesetter Claims Service, Inc. in 1997 and has served as President since 2008. Dale attended Shasta College and received an Associate's Degree in Business Management. He has over 30 years of experience in the construction and insurance business. Dale currently resides in Florida and oversees our Jacksonville office location. He is also personally involved with our contracted clients in Florida.

Barry Coleman

Vice President

Barry owned and operated an insurance agency and claims adjusting company in Texas before becoming a CAT adjuster in 1992. Barry has worked multi-line claims in all major events prior to joining PCS in 1998.

Annie Hazzard

Director of Human Resources

Annie joined Pacesetter in 2008. She has over 25 years of experience as a Human Resource Manager. Her experience includes managing HR departments, Employee Benefit Administration, Risk Management, Safety Coordinator, Policy Development, Training Coordinator, oversight of company employment procedures to ensure State and Federal regulations are being met. Education includes undergraduate studies at Wesleyan University in HR and Business Management and a PHR Certification.

Ray Bryan

General Manager/SVP

Ray joined Pacesetter in 2018. He began his insurance career with State Farm in 1986 as an adjuster. He is experienced in Adjusting and Supervising Catastrophe Property Claims, Auto, Flood, and Fire claims. He is further accomplished in areas of Operations and Administrative Management, Customer Service Relations and as a Business Analyst. Prior to his insurance career, he served in the military with the U.S. Airforce. Education includes a BS from the University of Southern Mississippi in Political Science and AIC, AIS, AIM, AIT insurance designations.

Maureen Sanders

Accounting Manager

Maureen began her accounting career in 2002 working as a bookkeeper and accounting assistant for multiple large companies. She joined Pacesetter in 2015 and manages the daily accounting operations. Her experience includes: managing audits, accounting operations, payroll processing, credit and collections, tax preparations, end of year reconciliation and W2/1099 annual processing. Education includes: Certified Bookkeeper in 2012 and an A.A.S. in Accounting from National American University.