Best's Insurance Professionals and Claims Resource

Your Online Portal for Claims Industry Information

Best's Insurance Professionals and Claims Resource

Your Online Portal for Claims Industry Information

Best's Recommended Expert Service Providers
Insurance Experts
158 East Wisconsin Avenue
Oconomowoc, Wisconsin 53066-3034Locate in Google Maps
Telephone: 262-569-0929
Fax: 262-569-0929
About Us
Professional Memberships
Service Area
High Profile Cases
Additional Links
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Wisconsin: Licensed Intermediary for Property, Casualty, Life, Accident and Health.
Iowa: Licensed Non-Resident Producer for Property and Casualty and Personal Lines.
Nebraska: Licensed Non-Resident Insurance Consultant.
Michigan: Licensed Non-Resident P&C Counselor.
Established: 2000
Qualified Member Since: 2006

About Us
Focus of Firm: identification of specific insurance and risk management issues relating to lawsuits; recommendation of unique arguments and approaches overlooked by others; assistance with drafting complaints, answers to interrogatories, preparation of depostion questions, responses to complaints, and preparation of affidavits and opinions.
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Services Rendered
  • Risk Management
  • Litigation Support
  • Property and Casualty Insurance Consulting
  • Expert Testimony
  • Bad Faith
  • Consultant Expert
  • Depositions
  • Document Examination
  • Expert Witness
  • Insurance Agents Errors and Omissions
  • Insurance Claims Support
  • Insurance Consulting
  • Insurance Defense
  • Insurance Litigation Support
  • Insurance Practices and Procedures
  • Insurance Underwriting
  • Risk Management Consulting
  • Insurance Coverage Analysis
  • Commercial and Personal Insurance and Risk Management Support
  • Insurance Agent/Broker Standards of Care
  • Insurance Customs, Practices and Procedures
  • Coverage Interpretation
  • Pre-Discovery and Legal Strategies
  • Analysis of Legitimacy of Denied Claims
  • Detailed Research

Assistance With Trial Preparations, and Provide "Second Opinions" Concerning Adequacy of Insurance Coverages.

Opinions are Based Upon First-Hand Knowledge of the Internal Workings of Insurance Companies and Over Ten Years of Progressively Complex Litigation Support case work.

Litigation Support Services include:
- Insurance Policy Review
- Insurance Coverage Interpretation
- Assistance with Pre-Discovery and Legal Strategies
- Analysis of Legitimacy of Denied Claims
- Application of First-Hand Knowledge of Insurance Company Operations
- Detailed Research
- Assistance With Preparations for Trial
- Provide "Second Opinions" to Assure Areas Addressed are Correct and/or to Identify Key Areas that May Have Been Overlooked
- Insurance and Risk Management Program Audits
- Alternative Funding Program Feasibility Studies

Expert Witness, Deposition and Trial Testimony are provided to both plaintiff and defense counsel, with a historical ratio of 50/50.
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Over 30 years of P & C experience, including more than 18 years as a fee-only risk manager and insurance coverage analyst, assisting public/private businesses and individuals. Legal training at accredited Law School. Insurance book author with national and international sales. Risk Management experience at a large public university. Past National Alliance for Insurance Education & Research Faculty Member. Eight professional industry designations earned, and well-versed in public speaking.
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Professional Memberships
  • Involvement has included: United Way in Waukesha County Public Policy Committee
  • Oconomowoc Area Chamber of Commerce (Past President)
  • International Not-For Profit Service Organization (Past President)
  • 14-Year Faculty Member of the National Alliance for Insurance Education & Research Society (CIC Program).
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Service Area
Providing research, consultative services and expert testimony throughout the United States, Canada, and worldwide.
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Personnel Information
President & Founder
Kevin L. Glaser, CPCU, CIC, SCLA, ARM, AAI, AIC, ARM-P, AIS, President & Founder
Completed numerous courses leading to professional designations, each qualifying for upper-division baccalaureate or graduate school credit hours, and which require formal nationally prepared examinations. Completed Courses in Certified Risk Manager Program (CRM)
  • Creighton University, B.A.
  • Attended Creighton University School of Law
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Additional Firm Member
Patricia J. Glaser

Additional Links
"Inside the Insurance Industry - Third Edition" eBook by Kevin Glaser, Right Side Creations, LLC
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High Profile Cases
[Assisted Defense Attorneys in cases involving: Trucker's Coverage; Home Replacement Cost Valuation; Product Recall Insurance; Architects' and Engineers' Professional Liability Insurance Placement; Insurance Agent Application and Issued Policy Review Responsibilities; Standard of Care Required of Insurance Agent During Insurance Application Process; Application of Intra-Family Exclusion on Recreational Vehicle Coverage Endorsement; Insurance Agent Duties Related to Establishing Home Replacement Costs; Insurance Agent Negligence in Placing Insurance in the Surplus Lines Marketplace; Vacant Structure Water Damage Claim and Appropriateness of Insurance Policy Issued; Insurance Agent's Duties Relating to Making a Claim Under a D&O Policy; Failure of Insurance Agent to Offer Sufficient UIM Garage Insurance Policy Limits; $9,000,000+ Punitive Damages Case Involving Insurance Agent Failure to Offer Soft Costs/Loss of Income on a Builder's Risk Policy.]

[Assisted Plaintiff's Attorneys in cases involving: Bad Faith Claim Handling Involving Insurance Company Duty to Defend; Insurance Policy Coverage Question Concerning Mold-Related Damages; Insurance Agent Negligence in Failing to Provide Employment Practices Liability Coverage; Agent's Failure to Provide Coverage on a Commercial Building; Agent and Insurance Carrier Failure to Provide Sufficient Policyholder Cancellation Notice; Insurance Brokerage Contingent Commission Class-Action Lawsuit; Insurance Agent Failure to Procure Uninsured/Underinsured Motorist Coverages; Insurance Carrier and Insurance Agent Negligence in Establishing Insured's Building Valuations, and Denied Water Damage Claim Which Resulted in a Jury Award of Several Hundreds of Thousands of Dollars.]
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